Court Rules the California Lemon Law Does Not Apply to Private Party Auto Sales

A California Court of Appeal has ruled the California Lemon Law (Song-Beverly Consumer Warranty Act) does not apply to private party auto sales.  In Dagher v. Ford Motor Company (2015) 238 Cal.App.4th 905, the court held a California consumer who purchased a used Ford truck, still covered by the Ford warranty at the time of… Read more »

GM Substantially Reduces Towing Capacity in 2014 Chevrolet and GMC Pickup Trucks

Recently, General Motors began notifying owners of certain Chevrolet Silverado and GMC Sierra pickup trucks that the represented trailer weight towing capacity was substantially less than represented when the vehicles were purchased new.  Specifically, GM reduced the trailer weight towing capacity in these pickup trucks from 8,800 pounds to 6,800 pounds.  So what did GM do for customers that owned these… Read more »

The Way Customer Service Should Work

For businesses that provide products and/or services to consumers, customer service is absolutely the most important aspect of developing and maintaining business success.   Many of the cases I have dealt with over the years as a California Lemon Law attorney got to my office because of very poor customer service by either the manufacturers… Read more »

Interesting Lemon Law Appellate Opinions (At Least to a Lemon Law Attorney)

The California Lemon Law is a very poorly drafted statute. Over the years, it has been amended several times which has lead to inconsistencies and contradictions within the text of the law.  When a trial court rules on an unclear area of the law, the loser of the decision may file an appeal.  The appellate court then rules… Read more »

Ford Focus and Ford Fiesta Transmission Problems

The transmissions in the Ford Focus and Ford Fiesta model vehicles are defective. These transmissions contain a dual clutch system which exhibits various problems for owners of these vehicle. For example, these transmissions shutter, slip, appear to hunt for gears, fail to engage, fail to allow the vehicle to accelerate. Ford Motor Company is aware of… Read more »

HONDA LOSES HYBRID SMALL CLAIMS CASE

Recently, I wrote an article questioning whether automobile class action lawsuits are good for the consumer. The article related to a proposed class action settlement concerning Honda Hybrid vehicles. In a nutshell, I argued that class action lawsuit settlements related to vehicles in which class members give up substantial potential damage claims for minimal damages… Read more »

When Gross Vehicle Weight Means Gross Vehicle Weight

As a practicing California Lemon Law attorney for over 20 years, I have heard a lot of legal and factual arguments. After all, argument is the business of a litigation attorney. But sometimes a side takes a legal position that, well, doesn’t make much sense. Of course I have never done so (sarcasm). One such… Read more »

Ford “Sync With MyFord Touch System” is Out of Sync

Ford Motor Company is having massive problems with its Sync with MyFord Touch system found in newer Ford vehicles.  The Sync with MyFord Touch system has voice activation capabilities and controls phone operations, navigation, radio, entertainment, etc.  These problems include, but are not limited to – navigation system won’t work, dropped phone calls, system won’t… Read more »